Business Process Reengineering

While every business has unique processes, they all start with a common goal – to deliver high-quality, repeatable results as efficiently as possible. However, as policies change, resources turn over, technology is enhanced, and services are added, existing processes become less viable over time. Achieving and maintaining excellent performance requires an approach that supports continuous process improvement and optimization. Capricorn’s approach to process improvement has helped businesses in various industries to boost quality, speed cycle times and reduce costs. Our experts work collaboratively with clients to quickly identify the excess steps, unnecessary approvals, exceptions, and workarounds that prevent progress. Then, working together, we rapidly reengineer core business processes so that teams can do their jobs faster, smarter and more easily. The end result? Better business performance overall.

Capricorn has extensive experience in the area of process design and improvement—with knowledge of a variety of process methodologies that we have applied across many industries. We pair that experience with our deep functional expertise to help you identify improvements that will work for your organization. We also train, coach, and consult on continuous improvement and process improvement. Our experts can help you develop plans for improving processes, implementing methodologies, such as LEAN, and bolstering your continuous improvement efforts.

Additionally, we are preferred implementation partner to a leading consulting and training organization dedicated to the ISO series of international standards. Our principals are original and active members of US TAG TC 176, the technical committee that originally developed the ISO 9000 family of standards, ISO/US TAG/TC 207 which developed ISO 14000 family of standards, ISO/US TAG/ TC 301 (TC 242) which developed ISO 50001 and ISO 19011 the Guiding standards for Auditing. In addition our team has also participated and provided input to the development of the current ISO 9001:2015, ISO 140001:2015, ISO 50001:2018 family of Standards and ISO 19011:2018 revised standards.

Our team of dedicated professionals has been in the Quality profession for a number of years and has specialized knowledge in both the manufacturing and service industries. Team Capricorn has helped over 500 plus companies to achieve registration in very diverse industries such as automotive, aerospace, electronics, healthcare, packaging, telecommunications and more. Our Principal Consultants have over 40 Years of experience in Quality Control and Quality assurance fields. Some of the fortune 500 companies they assisted in obtaining certifications include Nissan, Panasonic Industrial Products, Gulf Stream etc. They have Quality Process Training programs at Nissan, Mercedes Benz, Kia Motors and others. There are about 700 small and medium sized companies who were certified with our assistance.